The Benefits of Having a Virtual Phone Number for Your Business

As a business owner, you are probably interested in finding things that will save you time and money. A virtual phone number is a great way to simplify all of your communications needs, and it is also more affordable than any other option out there.

You Won’t Be Tied to a Single Phone

Your phone number is yours and yours alone, but since it is tied to a virtual phone system, you will never have to stay by a single phone to ensure that you don’t miss important calls. You can forward your calls to any device you want, whether this means the landline in your retail store, the VoIP phone you have in your home, or even your cell phone while you are on the go. It gives you the ultimate freedom to handle business wherever you are.

A Professional Appearance

Even if your business is still brand new and things are completely hectic every single day, you don’t want your customers to know that. A virtual phone number, particularly when it is toll free, provides an immediate look of professionalism and one that you really can’t afford to be without. Whether you are in your basement or at a desk in an upscale office building, your customers will never know.

A Great Way to Redirect Your Calls

Since virtual phone numbers come with tons of great features that you can use to your advantage, you’ll be able to direct your calls in any way you’d like. If you don’t have time to answer, you can send the caller to voicemail or perhaps even allow them to listen to a “sizzle line” so they can get the information they need. If you need to transfer someone to another department or individual, the system makes it easy.

An Expandable Service

For many owners of startup businesses, expansion is part of success. As your business grows, your virtual phone service can grow right along with you. You won’t have to go through the trouble of contacting a huge phone company and scheduling the installation of jacks; instead, all you have to do is contact the virtual service provider and add the numbers or the extensions you need.

Enjoy Great Savings

Your time and your money are valuable, and as a business owner, you likely already know that saving both can inevitably bring you success. A virtual phone number provides you with everything you need, and you will never have to pay for expensive installation fees. What’s more, since it is available to you almost immediately, you won’t have to wait around for the phone company to come and set things up for you. It doesn’t get any better than that.

The Best Possible Service

It’s important to provide your customers with the best service possible, and these virtual systems allow you to do just that. You can choose to have someone available to answer the phone 24 hours a day if you so choose, and you can automate the forwarding process depending upon the time of the day. What’s more, your employees will be able to answer the phone from anywhere, making their jobs easier and keeping them happier.

A virtual phone number is more than just a way for your clients and customers to reach you. It’s a way for you and your employees to save time, save money, and enjoy all of the features you need to get the job done.

What Are the Benefits of Using IP Phone?

IP telephony is an advanced technology that enables audio, video, wired as well as wireless communication, through the use of Internet Protocol (IP) networks. Internet Protocol Phone or IP phone offers a host of benefits like cost savings, scalability, less initial investment, improved performance etc.

There are three different types of communication connections possible in IP telephone system – telephone to telephone, telephone to computer and computer to computer.

The foremost advantage of IP telephone system is its cost effectiveness – particularly for business enterprises that make frequent long distance calls. With the use of this technology, there can be tremendous savings when making long distance calls.

The savings in telephone costs can run into millions of dollars for big business organizations that heavily rely on the phone for business communications. Because VOIP technology relies on the Internet and not on an expensive dedicated network like traditional phone systems, IP phone service providers are able to pass on the benefits to the consumers by charging considerably lower prices.

As IP telephone system is software-based, it becomes easily scalable and also makes integration with other applications feasible. Interestingly, adding a new phone to an already existing IP telephone system needs no extra line – unlike traditional phone system.

With continuing advancements in VoIP technology, the voice quality of the IP phone has improved drastically in recent times. The persistent complaint of poor voice quality and long time delays in transmission have almost become things of the past.

Experts agree that the voice quality of IP telephone system today compares favorably with that offered by its rival PSTN and conventional phone systems. It is reported that the delay in transmission has been reduced to an acceptable 250 milliseconds or even less.

As is known to many, the installation of Internet telephone system requires much lower investment as compared to the traditional PSTN services. The savings are not merely in terms of money but also time. Because of its reliability on software, the maintenance charges for IP telephone system are only marginal and any technical problem can be easily diagnosed and instantly rectified.

It is amply evident that more and more business organizations are switching over to IP telephone system to enjoy better quality and cost-effective communication facilities. Though VoIP technology admittedly offers quality communication, a high speed reliable broadband connection is a basic prerequisite to enjoy the communication of voice, video and data over a single line and at affordable rates.

Traditional telephone services do provide basic features such as call waiting, three-way conferencing, voice mail and caller identification. IP phones also enable all of these features and, in fact, a number of additional features absent in the traditional telephone network.

IP phones, for example, can enable a user to place a call on hold and pick it up from any other point with an Internet connection, transfer a call to a telephone on some other network, make incoming calls ring at several telephones on different networks simultaneously and even deliver voicemail messages via e-mail.

Thus, installing the IP Phone System in your business premises holds a lot of benefits and can significantly contribute to the overall productivity of your business. Today there are numerous IP phone service providers that offer end-to-end solutions for all your communication needs. They not only set up the whole system, but also provide the instruments and render the maintenance services.

Top 7 Benefits of Avaya Phone Systems

1. Increased productivity

Avaya Phone Systems are reliable and dependable. When your network is

down, productivity stops: the phones, fax machines, and email doesn’t work. Clients

can’t reach you, and you can’t conduct business.

That won’t happen when you sign up with Avaya. Features like proactive

remote monitoring and a self- diagnostics and self- healing system keep Avaya

networks running 99.99% of the time. Spend time thinking about business, not your

network.

And, features like next generation voice mail, more storage, and an

industry standard network will keep things running smoothly.

2. Mobility like never before

Avaya Phone System is compatible with a plethora of PDAs, and cell phones

connect to the PBX, giving you unparalleled mobility. When sales is on the road,

their cell phone acts like their desk phone, and they can use their laptops or PDA to

keep their schedules updated.

Also, with the Find Me feature, if you are away from your desk, the

network will call your cell phone.

3. Save money and time

Once you connect using Avaya, you only have to worry about one cable.

Before, you had two lines to maintain: your phone line and your T1 line. But Avaya

Phone Systems creates a converged network, using a single cable to for both data

and voice. It’s easier and cheaper.

4. Avaya’s rich history and tradition

Avaya Phone Systems are part of the legendary Bell labs. No other phone

company comes close to matching Avaya’s research and development department.

The Bell lab produces the best quality product, and when you choose Avaya, you

choose a company that produces 5 patents a week.

5. Call center

The call center for Avaya Phone Systems is a specialized application that gives

your business unparalleled customer service.

When customers call, their information is entered into the database and

shows up on agent’s computers. This ensures agents have the right information,

and each person who calls your business reaches the appropriate person, the right

agent for the right customer.

6. IP Office

One of the great things about Avaya is that you can create the right system for

your company. IP Office is the ideal system for mid- sized companies, in the range

of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but

scaled down to fit the size and needs of your company.

IP Office is for companies who want to have IP phones in the near future,

but either don’t have the time or money to make the jump right now. You can install

the framework now, keep the system you have, and switch whenever you’re ready.

7. Media Servers and Gateway

Avaya’s Media Server and Gateway allow business with multiple locations to

have a single server. Install one server at the central location, and put a Gateway at

each satellite location, and all places will be linked together.